Complete Guide to Zong eSIM in Pakistan: Activation, Price & Available Packages (2025)

Zong is leading the way in mobile connectivity in Pakistan with its innovative eSIM technology. Forget the hassle of physical SIM cards – an eSIM is a digital SIM built directly into your phone, offering greater flexibility and convenience. This guide will walk you through everything you need about Zong eSIM: its availability across Pakistan, activation process, pricing, and how it integrates seamlessly with Zong’s existing packages.

Where is Zong eSIM Available in Pakistan? Cities and Activation Points

Zong eSIM is available in major cities across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and others. You can activate your eSIM by visiting a Zong Franchise or Customer Service centre, where Zong representatives will help you complete the setup.

To activate, you’ll need:

• A valid CNIC
• A Zong eSIM-compatible device
• Access to the internet/Wi-Fi for QR code scanning during activation

How Much Does Zong eSIM Cost in Pakistan? Pricing and Fees Explained

For those looking to get a Zong eSIM, the standard charge for a new eSIM connection or for converting an existing physical Zong SIM to an eSIM is Rs. 2,000. This fee is charged for the eSIM profile itself.

Before setting up your Zong eSIM, make sure to check your Zong number with our guide on How to Check Zong Number. Learn more about eSIM technology in Pakistan in our full guide on eSIMs in Pakistan.

How to Activate Your Zong SIM in Pakistan

Activating your Zong SIM is a quick and secure process designed to comply with Pakistan’s biometric verification regulations. Follow these simple steps to get connected:

Step-by-Step Guide to Activating Zong eSIM in Pakistan

1. Visit a Zong Outlet
   Head to your nearest Zong Customer Service Centre (CSC), authorised franchise, or registered retailer.
2. Provide Your CNIC
   Present a valid Computerised National Identity Card (CNIC) to the Zong representative for registration.
3. Choose Your Number (MSISDN)
   You can select a Mobile Subscriber Identification Number (MSISDN) from the available numbers.
4. Fingerprint Scan
   Your biometric fingerprint will be scanned and submitted for verification in compliance with PTA regulations.
5. Verification Process
   Your SIM will be activated within 24 hours if your fingerprint matches successfully.
6. Start Using Zong Services
   Once active, you can enjoy calls, SMS, and 4G internet services on your new Zong SIM.

Note: Ensure your CNIC is up to date and your device is SIM-unlocked before visiting the service centre.

For an easy guide to activating eSIM with other operators like Jazz or ONIC, refer to our detailed guides on Jazz eSIM activation and ONIC eSIM activation.

Important Post-Activation Step: PTA Registration

After activating your Zong eSIM, it’s essential to ensure that both IMEI numbers associated with your device (one for the physical SIM slot, one for the eSIM) are correctly registered with the PTA’s Device Identification, Registration, and Blocking System (DIRBS) to avoid any service interruptions.

1. Check IMEIs: Dial *#06# from your phone to display your device’s IMEI 1 and IMEI 2.
2. Send to PTA: Send both IMEIs to 8484 via SMS.
3. Email Confirmation (Optional but Recommended): Some users also recommend emailing screenshots of both IMEI numbers to typeapproval@pta.gov.pk for additional whitelisting.
4. Pay Applicable Taxes: If your device was imported and requires PTA tax payment, ensure this is cleared to prevent it from being blocked.

Explore Zong eSIM Packages: Data, Calls & SMS Plans

The best part about Zong’s eSIM is its seamless integration with their existing service offerings. Once your Zong eSIM is activated, it functions like a traditional physical SIM. This means you can subscribe to all the current Zong prepaid and postpaid packages, bundles, and offers without special restrictions or separate plans.

You can conveniently manage and subscribe to your preferred Zong packages through various channels:

• My Zong App: Download the official My Zong App from the Play Store or App Store to browse, activate, and manage your bundles, track usage, and more.
• USSD Codes: Utilise Zong’s well-known USSD codes (e.g., *6464# or specific bundle codes) to subscribe to various voice, data, and SMS packages.
• Zong Website: Visit the official Zong website for detailed information about all available packages.
• Zong Helpline: For assistance or package activation, dial 310 from your Zong number.

Is Your Phone eSIM-Compatible? Devices Supported by Zong

Zong’s eSIM service is compatible with a wide range of modern smartphones. While the list continues to expand with newer device releases, some of the most commonly supported devices include:

Apple iPhones: iPhone XS, iPhone XS Max, iPhone XR, and all subsequent iPhone models.

Google Pixel Phones: Google Pixel 3, Pixel 3 XL, and all newer Pixel models.

Samsung Galaxy Devices: Many flagship and newer mid-range Samsung Galaxy phones, including the Galaxy S20 series and later, Note 20 series, and Galaxy Z Fold/Flip series.

Other Brands: A growing number of devices from brands like Huawei (P40 series, Mate 40 Pro), Oppo, Xiaomi, and Tecno also support eSIM functionality.

To avoid any inconvenience, it is highly recommended that you verify your specific device’s eSIM compatibility through its settings or consult Zong’s official website or a customer service representative before you visit.

Get Started with Zong eSIM: Simplifying Mobile Connectivity

Zong eSIM is a step towards a more convenient and flexible mobile experience. With easy activation and integration with all Zong packages, it’s the perfect solution for staying connected in Pakistan. 

Visit your nearest Zong outlet, download the My Zong App, or use USSD codes to start today. Embrace the future of mobile connectivity with Zong eSIM and enjoy seamless service with no physical SIM cards to worry about.

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You can read our detailed guide here if you’d like to learn how to check your Zong number.

Frequently Asked Questions

Q1: Can I use multiple eSIMs on my Zong-compatible phone?
A1: Yes, your phone can store multiple eSIMs, but only one Zong eSIM can be active.

Q2: What happens if I factory reset my phone?
A2: Your Zong eSIM will be deleted. Visit a Zong Centre or Franchise to get a new QR code for reactivation.

Q3: Can I transfer my Zong eSIM to a new phone?
A3: Yes, but you’ll need a new QR code from a Zong outlet to activate it on the new device.

Q4: Can I convert my physical Zong SIM to an eSIM?
A4: Visit a Zong Customer Service Centre with your CNIC for biometric verification.

Q5: Will my data and call packages work on eSIM?
A5: All your existing bundles and plans work the same on eSIM.

Q6: Does Zong eSIM support international roaming?
A6: Yes, it supports international roaming like a physical SIM. Activate roaming services as usual.